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How to order online - existing users

Step by step guide on how to order your prints online if you have ordered with us before, from uploading your files to the printing, mounting and framing options available.

First go to our website at every page, on the top right, you will find an “order/ Log in” button. Click on this

thehub log in screen

Click on “login” under “ordered with us before”.

thehub login page

Sign in to your hub account.

thehub sign in screen

You have 2 options here: Either select previously uploaded images - in this example 3 images have been selected that appear in the bottom left-hand panel. Then click on “order prints” in the same panel, to the far right.

order prints with thehub

Or, upload new images, by clicking on “upload” on the top menu. Please be aware that images must be .jpg, .tiff or .png and that the maximum upload size is 2GB (2048MB). Once uploaded, select the images you wish to print and click on the “order prints” icon in the bottom far-right panel.

order prints with thehub

You can select print size, print type and mounting and framing options over here, and as you do you the price will change accordingly.

Use the drop down functionality on Print Size to adjust the print size and add borders.

thehub print size and borders

Click on “print type” to choose from 11 different paper types.

We have 4 different C-type papers to choose from, including: Matt, Gloss, Kodak Metallic and Fuji Flex.

theprintspace c-type print paper types

As well as 7 types of Giclée, including Epson Semi gloss, Harman Gloss Warmtone, Canson Baryta, Hahnemuhle Pearl, Hahnemuhle Photorag, Hahnemuhle German Etching and Canson Aquarella Rag. 

theprintspace giclee print paper types

Select from several mounting options and If you choose to select a handmade gallery quality frame, you will see the frame appear around the image, making it easier to choose a frame that compliments your image.

thehub mounting and framing options

When you are happy with the order and are ready to proceed, click on “add to cart”.

One item will appear in your shopping cart. By clicking on “next image” you can set the same or different setting for each one of your images. When you are ready to purchase, click on the “View cart” button.

view thehub cart

A summary of your order will appear on screen. Click the plus and minus icons to adjust quantities or remove items from your cart. When you are happy, click “continue”.

 order summary in thehub

Add your address & card details.

The delivery options are: collection from our studios near Old Street, London E2, overnight courier and royal mail. For frame orders, where you have selected a glass option, we can only send this via courier. We also deliver outside of the UK, just give us a call and we will give you a quote.

If you have any specific instructions please add them to the message box, then hit 'place your order' to make a payment and finalise your order.

On the confirmation screen, click on “finish”.

As well as the online confirmation you will receive an email. When your order is ready for collection you will receive an email letting you know, alternatively, when it is dispatched you will receive an email with your courier or royal mail tracking number. Our studio is open 9am to 7pm Monday to Friday for collections.


If you would like to speak to one of our team members about how to make an order, please call us today or come into our Shoreditch office.

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