How can we help?


Are your prints priced and marked as available for sale?

Are some images not showing up in your connected site’s lightbox? Have you priced your images and set them as available for sale on your hub account?

If you are having trouble getting your images to appear on your connected website, a common cause is that the images have not been priced and made available for sale.

Price your images in the 'retail price inc.VAT' box so that the net profit is over £0.01.  

pricing screen

Set the images you wish to sell as available for sale.

pricing screen

For more help on pricing, please read our help article on pricing.

If you would like to speak to one of our team members about issues pricing your images and making them available for sale, please call us today or come into our Shoreditch office.

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