Please see below our step by step guide on how to order your prints online if you are new to theprintspace, from uploading your files to the printing, mounting and framing options available.
As you are new to theprintspace you have 2 options:
- Start uploading your prints by clicking on “choose files to print” under the “new to theprintspace” area, or
- By clicking on “login” under “ordered with us before”, you could create an account straight away - where your images are stored for future quick re-ordering and much more
Begin by clicking on “Choose files to print” and select all the files you wish to upload. Please be aware that images must be .jpg or .tiff and that the maximum upload size is 2GB (2048MB). (Your files must have a file extension i.e .jpg, if not you may find difficulty uploading your file.)
Now click on “upload (number of files, size of files)”.
As you wait for your images to upload, you can already start your order while the rest are being processed.
Once your images are uploaded, thumbnails are generated and all our service options are made available.
You can select print size, print type and mounting and framing options over here, and as you do you the price change accordingly. Use the drop down functionality on Print Size to adjust the print size and add borders.
TIP - Please do make sure you select a paper type. If no paper type is selected the default paper will be the Fuji Matt.
Click on “print type” to choose from 11 different paper types.
We have 4 different C-type papers to choose from, including: Matt, Gloss, Kodak Metallic and Fuji Flex.
As well as 7 types of Giclée, including Epson Semi gloss, Hahnemuhle Bamboo, Canson Baryta, Hahnemuhle Pearl, Hahnemuhle Photorag, Hahnemuhle German Etching and Canson Aquarella Rag.
Select from several mounting options and If you choose to select a handmade gallery quality frame, you will see the frame appear around the image, making it easier to choose a frame that compliments your image.
When you are happy with the order and are ready to proceed, click on “add to cart”.
One item will appear in your shopping cart. By clicking on “next image” you can set the same or different setting for each one of your images. When you are ready to purchase, click on the “View cart” button.
A summary of your order will appear on screen. Click the plus and minus icons to adjust quantities or remove items from your cart.
TIP - Have you selected the right paper type and size? Please do check your order before confirming, mistake's can be costly however easily avoidable by checking your cart before ordering.
When you are happy, click “continue”.
If you already have an account, you should log in now.
Or if you don’t, you can create one. The benefits of creating an account are that we store your images for easy re-order. When you come back to the site, all you need to do is log into our hub account.
Once logged in to your existing or new account, you can add your address & payment details. We do except all major credit cards and debit cards, including PayPal.
The delivery options are: collection from our studios near Old Street, London E2, overnight courier and royal mail. We do also offer a sameday courier option for print orders placed before 2pm* For frame orders, where you have selected a glass option, we can only send this via courier. We also deliver outside of the UK, just give us a call and we will give you a quote.
If you have any specific instructions please add them to the message box, then hit 'place your order' to make a payment and finalise your order. i.e "please keep prints flat" or "please leave Giclee prints untrimmed"
On the confirmation screen, click on “finish”.
As well as the online confirmation you will receive an email. When your order is ready for collection you will receive an email letting you know, alternatively, when it is dispatched you will receive an email with your courier or royal mail tracking number. Our studio is open 9am to 7pm Monday to Friday for collections.
If you would like to speak to one of our team members about how to make an order, please get in touch or come into our Shoreditch office.